Privacy Policy
Thank you for choosing to be part of our community at Faithful Technologies, LLC ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at
help@faithfultechnologies.com
.
This privacy policy describes how we handle your personal information in relation to your use of our mobile application (Ezer) and services. When you use our application and services, you trust us with your information. We take your privacy seriously. In this privacy policy, we seek to explain what information we collect, how we use it, and what rights you have in relation to it.
Please read this privacy policy carefully as it will help you understand what we do with the information we collect.
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Disclose to Us
We collect personal information that you voluntarily provide to us when you register for the application, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.
The personal information we collect may include the following:
Email addresses
Names (when provided through social login or registration)
Authentication data
Basic demographic information (optional)
User-generated content (such as notes and study materials)
Social Media Login Data
We offer you the ability to register and login using your third-party social media account details (like your Google or Apple sign-in). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, and profile picture as made available by the social media login service.
Information Collected Through Our App
If you use our application, we also collect the following Mobile Device Access & Data::
Device information and unique device identifiers
Operating system and version information
Basic network information
Crash reports and performance data
System configuration information
Analytics data about app usage and performance
This information is primarily needed to maintain the security and operation of our app, for troubleshooting, and for our internal analytics and reporting purposes.
Please note that third-party platforms (such as Apple or Google) may collect additional data when you download or use the app through their services. Their data practices are governed by their own privacy policies.
2. HOW DO WE USE YOUR INFORMATION?
We use personal information for the following purposes:
To facilitate account creation and authentication
To provide and maintain our services
To enable user features such as personal notes and sharing capabilities
To respond to user inquiries and offer support
To improve our application and user experience
To send administrative information
To protect our services and users
To respond to legal requests and prevent harm
We may use anonymized content from user interactions with AI features (e.g., Bible questions, generated notes) to improve the performance of our models. Before any such data is used, we remove identifying details and apply technical safeguards to ensure it cannot be traced back to you.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We do not share, sell, rent, or trade your personal information with third parties for commercial purposes. Your information may only be accessed by:
Employees of Faithful Technologies, LLC who need access to provide and improve our services
Google Firebase for sign in authentication
Legal authorities when required by law
When we share information with third-party service providers, we require them to use your information only for the purpose of providing services to us and consistent with this privacy policy.
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. By using the application, you consent to this transfer.
4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
If you choose to register using social media account details, you provide us with permission to access basic profile information according to the terms of that platform. We will use the information we receive only for the purposes that are described in this privacy policy.
Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When you delete your account, your personal information will be removed within 48 hours of your request.
Please note that we may retain anonymized user content (such as notes and AI interactions) for internal use in improving our services and AI models. This retained data will be completely anonymized and cannot be traced back to individual users.
You may opt out of having your anonymized data used for training by contacting us at:
no-training@faithfultechnologies.com
.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
7. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information under the California Consumer Privacy Act (CCPA).
You have the right to:
Request access to your personal data
Request deletion of your personal data
Request disclosure of categories of personal information collected
Request disclosure of any personal information sold or disclosed (note that we do not sell your personal information)
To exercise these rights, please contact us at
help@faithfultechnologies.com
.
8. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
9. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this policy, you may email us at
help@faithfultechnologies.com
or contact us at:
Faithful Technologies, LLC
1320 Cabela's Dr. Unit 27
Buda, Texas 78610
10. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request through email at
help@faithfultechnologies.com
. We will respond to your request within 30 days.
11. CHILDREN’S PRIVACY
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it promptly. If you believe we may have collected information from a child under 13, please contact us at
help@faithfultechnologies.com
.
Last updated: June 8, 2025